UMSL SharePoint FAQ

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Last Updated: October 22, 2009

Collected here are a variety of questions asked of UM Saint Louis’ SharePoint server, specifically the HLC site on that server. We, of course, hope that this is going to answer the majority of your needs, but please post a comment if you have any more questions and we’ll answer it as soon as possible.  Alternatively, you are always welcome to drop by the TLC and get some one-on-one assistance.

What is SharePoint?

SharePoint is a collaboration tool created by Microsoft. It is a web-based interface that can be used within teams or groups to share and edit documents amongst each other.  The College of Education currently uses an installation of SharePoint maintained by UM Saint Louis’ Information Technology Services (ITS) to centrally host documents for program assessment.

How do I access a SharePoint collection?

If you would like to gain access to the HLC collection, please contact Jennifer Hope at [email protected] or Michael Bahr at [email protected] for assistance.

Once you have permission, browse to: http://spdev.umsl.edu/sites/gshlc and login using your UMSL SSO (Gateway ID).

Please note: Whenever you are asked to enter your username and password, your username should be followed by @umsl.edu.

SharePoint keeps asking me to re-enter my SSO.  What’s wrong?

Internet Explorer (IE) uses a different module for authentication than other web browsers such as FireFox, Chrome and Safari.  Unfortunately, this causes users some headaches.  Internet Explorer users that have this problem are asked to complete the following steps to add UMSL’s SharePoint server to to your Local Intranet ZonePlease note: This step only has to be done once, and is only required for the computer that will be used most often to access SharePoint. After these steps are completed, you should no longer have to type in your username and password to access SharePoint documents!

Adding UMSL's SharePoint server to IE's Trusted Local intranet sites will save you time and frustration.

Adding UMSL's SharePoint server to IE's Trusted Local intranet sites will save you time and frustration.

  1. Click Tools on the menu bar, then Internet Options
  2. Click the Security Tab
  3. Click the Local intranet icon
  4. Click the Sites button
  5. Click the Advanced button
  6. Enter http://spdev.umsl.edu/ in the box at the top
  7. Click Add
  8. Repeat steps 7-8 for https://spdev.umsl.edu
  9. Click Close, and then OK to any remaining dialog boxes.

How do I download a document within a collection?

To download directly from a collection's listing, click on the icon for each item.

To download directly from a collection's listing, click on the icon for each item.

SharePoint behaves differently depending on the browser you use.  In some browsers, clicking on the Name of the document will begin the download process, in others it will take you to the Details page.  Clicking on the Type icon to the left of the title will consistently begin the download process.  The icon may be that of Microsoft Word, Microsoft Excel, or occasionally, simply the word Icon. Once clicked, you will be prompted with a familiar save or open the file dialog, depending on the browser.

How do I edit an existing document or upload a new document onto SharePoint?

Currently, it is not possible to edit the documents that are available in the HLC collection. If you have any comments regarding these documents and their content, please feel free to contact Jennifer Hope at [email protected] or Michael Bahr at [email protected]

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